AUTOCART HELP
How to Shop - The Store Pages, The Subtotal Page, The Payment Information Page,
Paying by Credit Card, Paying by Check,
The Checkout PageQuestions about Autocart, Error Messages

How to Shop - The Store Pages
Choosing an item
Use the links to maneuver around the website until you find the item you are looking to purchase. If there is a "quantity" field (a field is a box where you can type) next to the item, be sure to type in how many of it you would like. Then click the Order button to add this item to your shopping cart.
Choosing Size, Color, Style, etc.
Sometimes items, like clothing, have choices to specify the exact item you want. Examples of this are sizes, colors, and styles. There may be others, depending on the type of item you are ordering. Before you click Order, select which specifications you desire using the drop down menus for each choice.

How to Shop - The Subtotal Page
Changing your quantities
Once you have chosen your item(s), you are at the subtotal page. You will see all the items you have chosen and the running total charge. If you decide you want a different quantity of an item that is already listed here, you can edit the number by clicking in the field and replacing the current quantity with your desired amount. You must click the Change Quantity button after doing this to register the change.
Getting additional items (Continue Shopping)
If there is more shopping you want to do, click Continue Shopping. That will bring you back to the store pages where you can look around some more.
Canceling your order (Cancel Order)
If you decide you do not want to purchase anything, you may click Cancel Order and this will remove your order from the server.
Finishing up (Total Your Order)
When you are ready to check out, you should fill out the fields for your name, address, etc. and then click the Total Your Order button. If you don't fill out the required fields (with a checkmark), you will receive an error message. Use your back button and return and fill out the required fields.

How to Shop - The Payment Information Page
Sales Tax
If your billing address resides in the same state as the site's main office, you will be charged state sales tax. That number is reflected here.
Shipping vs. Billing Address
You will notice that the address you entered before is listed as both your shipping and billing address. If you would like the items shipped to a different address, you can change that information here by clicking in the fields and typing over what's there. If you want some items shipped to one address and some to another, you may either place two separate orders or put your special instructions in the field provided.
To Pay by Credit Card
Click on the 'Checkout Now' button, and you will be transferred to the secure server, where you can enter your credit card information.
To Pay By Check or Money Order
If you prefer not to user a Credit Card, you should print the Payment Information page, and send a copy with your personal check or money order to the address at the bottom of the page

How to Shop - The Checkout Page
Your credit card
Enter your credit card number here. Do not put dashes or spaces between the numbers for your card. Enter the expiration date here as well, choosing the month and year from the drop-down menus. Also, select your type of card from the drop down menu.
Your receipt
Once your credit card payment is approved, you will see a receipt screen with your order confirmation. You will also receive this information over email. If for some reason you need to cancel an order after payment has been registered, please contact us and we will attempt to correct the problem.

Questions about Autocart
What is Autocart?
Autocart is a cart-based system to order items off of a website. The "cart" remembers the items you have chosen from different sections of the website. This makes your online shopping experience more like shopping in a store rather than from a catalog, because you don't have to remember item numbers and such.
Is this Secure?
The area where you enter your credit card information is on a secure, encrypted server. This is the highest level of internet security. The rest of the site is not on the secure server however, as there is no reason for it to be. Only the sections where your credit card information is transferred is secure. When you leave this area, your web browser may give you a warning message saying that you are no longer on a secure server. This is a generic message and it is nothing to worry about.

Error Messages
Your Shopping Cart is Empty
If you click Change Quantity with no number in the quantity field on the subtotal page, you will get this error. Be sure you enter a quantity. If you want to remove the item from your order, put a zero in the field.
Missing Information
You haven't filled out the entire address section of the order page. Please go back and make sure every field with a checkmark next to it has something in it.
Shipping Unavailable
Shipping by certain methods to certain places may not be available. Please go back and either change the shipping method or the shipping address.
Credit Card Error
While processing your card there was an error. The specific error will be listed. If it says Invalid Card Number, go back and double check that you entered it correctly.